How can we book an apartment?
How are bookings and prepayments made?
What to do when we are interested in an apartment which is already booked?
At what time is the check-in and check-out?
We will arrive early in the morning. Do we really have to wait until 2 pm?
We are leaving late in the evening. Do we really have to leave the apartment at 11 am?
Our transport connection leaves at night. What to do with our luggage when we leave the apartment at 11 am?
Do you offer help with transport?
We have got a baby an we need a baby cot. Are there baby cots in the apartments?
Do you provide spa treatment or eventually a discount on it?
How do you organize trips?
We have got a dog. Can we take the dog to the apartment?
Own transport and parking
Our apartments no. 1, 2, 3, 5, 12 and 40 are located in the center of Karlovy Vary in the pedestrian zone. If you are traveling by car, pay attention to some conditions.
Parking (free parking or paid underground garage) is possible only 10 minutes walk from the apartment (uphill), for example, on Na Vyhlídce street or Libušina street, etc.
The apartment itself is located in the pedestrian zone, you can drive up to the house only from 8 to 10 o'clock and from 18 to 19 o'clock. At other times, it is better to get to the City Theater and Divadelního náměstí, from where the apartment is located across the Tepla River.
You have free arrival in the city center with a voucher for accommodation on the day of arrival and departure. Otherwise, a full day permit to enter the central part of the city costs 100 CZK.
We can explain this to you in detail by phone or during check-in.
If you have booked other apartments (except No. 1, 2, 3, 5, 12, 40) and need information about parking in the area, please write to us at: firstname.lastname@example.org
Pay attention to the road signs near the parking spaces. In Karlovy Vary, quarterly street cleaning is carried out once a month. They warn about this by installing road signs 10 days before cleaning the block. On this day, you must park your car at 8:00 on another street where there is no such sign.